Terms of Service

For the purposes of this page, “us”, “we” or “our" refers to Ten Tales, while “you” refers to the site user. By accessing, browsing, using the website and affiliated social media profiles, and availing the services you agree to our terms of service, as outlined on this page, subject to change from time to time. 

 

Section 1 - Online Store Terms

By agreeing to our terms of service, you represent that you are of legal age, and you have given us consent to allow your minor dependents to use our website. You may not harm the website in any way, including transmitting any viruses. You may not publish, copy, reproduce, post, republish, retransmit, or modify any material on this site.

 

Section 2 - General Conditions

We reserve the right to refuse service to anyone, anytime without disclosing the reasons thereof. You understand that some of the information like the credit card details might be transferred to a third-party service provider, however, the information is encrypted to maintain security. You understand that you take full responsibility for sharing this information, and we are exempted from any blame or responsibility in case of any data breach. You may not reproduce, duplicate, or copy our content, without express written permission. We reserve the right to refuse any order being placed with us. We may also change the quantities per order. We also can combine multiple orders placed with us to be shipped once. You may not use our products with any malicious intent. You may not use our products for any unauthorized or illegal activities. 

 

 Section 3 - Accuracy, Completeness & Timeliness of Information

We are not responsible if the information on the site is incomplete, inaccurate, or not current. Any information provided is merely for general knowledge, and should not be relied on in place of an expert opinion. How you utilize the information on the website is completely at your own risk. We maintain the right to make changes to the site, without having an obligation to share the changes made. 

 

Section 4 - Modifications to the Service & Prices

We reserve the right to modify the prices on our page without any notice. We maintain the right to discontinue a product or service or make any changes to it, at any given time, without any notice beforehand. We will not be held liable to you or a third party for any such modifications. 

 

Section 5 - Products or Services

We make efforts to ensure that the colors and images of the products are displayed accurately. However, due to printing constraints, there might be slight changes in the colors of the print vs. the digital file. We cannot also guarantee that your computer or phone screens accurately display the color of the products. We maintain the right to refuse or limit our services to a person, or region. The description of all our products and services can be changed at any time without any prior notice. We have the right to discontinue a product or service, whenever. We do not guarantee that the quality of any of our products, services, information, and any such material will meet your expectations, or if there are any errors, they will be corrected. It is your responsibility to reach out if you have specific concerns. 

 

 Section 6 - Accuracy of Billing and Account Information

By placing an order with yes, you agree to provide accurate, updated, and complete information to us. You also agree to contact us promptly if you are making any updates or changes to your contact information and address. 

 

Section 7 - Third-party tools and links

We may utilize third-party tools on our website, but these we neither monitor nor control the output of. You agree that we provide access to these tools without any endorsements, sponsorship, warranties, or conditions. We have no liability arising from the use of these third-party tools. You use the services provided by our website at your own risk and at your discretion. We are not responsible for examining the content or accuracy of the third-party links or affiliates. We are not liable for any damages or harm that stems from the use of such third-party applications, tools, and links, including but not limited to malware, viruses, disruptive code, and inaccurate information. You are responsible for doing the due diligence with regard to any such links. Complaints, issues, concerns, and questions should be directed at these parties. 

 

Section 8 - User Comments, Feedback & Other Similar Submissions

If you submit queries, suggestions, or ideas, we have the right to utilize these without being under any obligation to inform, make compensation, or give credit. We also reserve the right to not respond to such comments and queries. We may, but are not under an obligation to, remove, monitor, or edit content that may be considered to be offensive, violating intellectual property of, or objectionable to any person. By making comments, you agree that you will not violate any rights of a third party, including privacy, copyright, etc. You further agree that your comment will not be offensive, obscene, derogatory, objectionable, unlawful, or abusive and will not contain malware of any form, especially that which affects the functionality of the site. You may not use a fake email address or impersonate someone. You assume full responsibility for your comment, including its accuracy. We will not be held responsible for comments made by another person. We reserve the right to moderate and delete comments, without having to justify why. 

 

Section 9 - Errors, Inaccuracies & Omissions

There might be errors on our site including inaccuracies, omissions, general typing errors, and specific ones including issues with product description, price, shipping charges, promotions and offers, timeline, and availability. We reserve the right to correct these errors at any time, update the order information, and even cancel the order without any prior notice or explanation. We can make these updates regardless of there being an indication of the information being modified or updated. 

 

Section 10 - Prohibited Uses

In addition to other prohibitions, you are also not allowed to use the site for any unlawful purposes, and (a) to solicit others to perform any unlawful acts, (b)to violate any law, (c) to infringe upon the intellectual property rights of others, (d) to abuse or harass others, (e) to insult, harm, defame, slander, intimidate and discriminate against others, (f) to submit false or misleading information, (g) to transmit any virus or malware, (h) to track personal data of others, (i) to solicit data, (j) to hinder the performance and functionality of the site. 

 

Section 11- Changes to Terms of Service

We reserve the right to make changes to, update, or replace our terms of service, and other policies. We are not obligated to announce or inform you about these changes, and it is your responsibility to check our website for changes and keep abreast of them. Your use of the website and our services is acceptance of our terms of services and any changes to it. 

 

Section 12- Limitation of Liability

You agree that the use of this site is at your own risk. We do not guarantee that the services and content on this site will be uninterrupted, timely, secure, and error-free and that these will be fixed. We reserve the right to change or discontinue any of the services at any time. 

 

Section 13- Termination 

We can terminate this agreement at any time, without any prior notice. In such an event, you are not authorized to have access to the site and the limitations on our liability shall still be applicable. 

 

 

If you have any specific queries and concerns, especially with regards to the use of services, you can reach out to us via email at help@tentalesstore.com  or our number 03281698833.